THE SMARKETING SHOW

Episode 31 - How to Handle Negative Social Media Comments

September 8, 2020

Social Media platforms provide a public environment that has its own pro’s and cons. This week on The Smarketing Show, Rick and Cheryl discuss how to handle negative social media comments. Traditional customer service and public relations are not enough anymore- watch this week’s episode for tips on how to handle complaints, negativity or inappropriateness online.

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