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The Smarketing Show with Rick Lambert and Melissa Theriault brings you the latest in B2B marketing, sales, and technology. From trending strategies to best practices, we cover what companies and marketers need to know to stay competitive. Tune in for expert insights, actionable tips, and real-world examples that will help you elevate your marketing game and drive results.
Episodes
Tuesday Sep 08, 2020
Episode 31 - How to Handle Negative Social Media Comments
Tuesday Sep 08, 2020
Tuesday Sep 08, 2020
Social Media platforms provide a public environment that has its own pro’s and cons. This week on The Smarketing Show, Rick and Cheryl discuss how to handle negative social media comments. Traditional customer service and public relations are not enough anymore- watch this week’s episode for tips on how to handle complaints, negativity or inappropriateness online.
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